Frequently Asked Questions
We’ve gathered the most common questions about Dog Letters. If you can’t find what you need, contact us — we’re here to help.
Frequently Asked Questions
Getting Started
Q: What are Dog Letters?
A: Dog Letters are monthly, personalized letters written as if from your beloved dog after they pass away. They’re meant to bring comfort, connection, and healing..
Q: How do I start a subscription?
A: Visit our Pricing page, choose 12 or 24 months, and complete checkout. Your first letter ships within 7 business days.
Personalization
Q: How are letters personalized?
A: At checkout, you’ll share your dog’s name, quirks, and favorite memories. We weave these details into the monthly letters.
Q: Can I update personalization later?
A: Yes. Contact [email protected] with updates, and we’ll adjust future letters.

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Have Questions? We’re Here to Help You!
Explore our FAQs to find answers and support for your journey with Dog Letters.

Frequently Asked Questions
At Dog Letters, we understand that navigating the journey of pet loss can be challenging. Our FAQs aim to provide clarity and support for our customers. Here, you will find answers to common questions about our services, subscription options, and how to personalize your letters. We are here to help you feel connected and supported during this time of healing. If you have further inquiries, please don’t hesitate to reach out to us.
Key Highlights of Our FAQ Section
- Find answers to common questions about our subscription plans, including pricing and duration options.
- Learn how to personalize your letters and the different themes available for your dog’s journey.
